Customer Service short course

customer service

Customer Service

Who is this training most suited to?

Are you working in the service industry, in a hotel, shop, sports centre, wellbeing or clinic?  Do you deal with the companies customers?  If you are 16+ would like to learn how to communicate effectively and be productive with customers and clients, then this course is for you.

This really fun webinar will allow you to develop your competency in customer service by observations

What you will learn

  • Deliver customer service
  • Understand customers
  •  Principles of customer service
  • Manage personal performance and development
  • communication with customers on the telephone and in writing
  • promoting products
  • challenging customers and how to deal with them and much more

this training will help you progress to employment in customer service in a supporting role, for example:

  • Customer Service Assistant
  • Telesales Operative
  • Help Desk Assistant
  • Call Centre Advisor
  • Retail sales
  • receptionist

 

To find out more and how to register  call 04 3887552 or email info@thehealingzoneacademy.net

From the Blog

How to achieve a successful business

How to achieve a successful...

March 20, 2017

What does a successful business look like to you? Many people have different ideas of what a successful business looks...

Read more →

What you DONT know about your spa therapists!

What you DONT know about yo...

September 17, 2016

With more and more spas and beauty salons opening in the United Arab Emirates the spa and beauty industry has...

Read more →