Retail Skills - webinar online course

Retail skills


Course Information


This workshop will provide you with the knowledge and skills required to work within the retail sector.  

How to work effectively within a team.

You will cover the skills required to work within a wide range of retail areas, whichever is more interesting to you and your focus.

You will leaning about basic accounting, stock levels, customer orders and returns.

Other skills will include managing staff, dealing with money and loyalty schemes, and assisting customers good and challenging customers.   

On completion of this training you will have learnt what it takes to work within a retail environment.

What is involved in this course?

  • what is a retail environment
  • basic accounting
  • stock control
  • displays
  • customer service
  • sales and aftercare
  • daily, weekly and monthly reporting
  • ordering
  • how to keep your customers
This training program is best taken in a class with other participants


For further information and enrolment call today - 04 3887552 or email

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